FAQs

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at crapssstores@gmail.com

 

  1. Where do you ship from?
  2. We ship from our manufacturing factory or warehouse located in Pune Maharashtra. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.

 

  1. Is COD (Cash on Delivery) available?
  2. Yes

 

  1. How long will it take for my items to arrive?
  2. It will usually take 10 - 15 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.

 

  1. Is shipping FREE?
  2. Yes, Shipping is FREE on orders above 2000 Rupees and chargeable for orders below 2000 all over India.

 

  1. Do you provide a refund or return in case I face any issues with the product?

    A. No, we do not refund we only exchange is possible.

 

  1. How long will it take to receive a tracking number?
  2. It will take usually between 1-2 business days.

 

  1. Where is your company located?
  2. Pune, India

 

  1. Who can I contact if I have a problem with my order?
  1. All inquiries can be forwarded to crapssstores@gmail.com.

 

  1. How can I pay?
  2. Only COD is available.

 

  1. Is Checkout on this site safe and secure?
  2. You can be sure that all purchases here are safe and secure. 

 

  1. How to cancel my order?
  2. In the event you wish to cancel your order, please email us your order number at crapssstores@gmail.com(NOTE: Contact us within 12 hours if you wish to cancel your order)